Friends of the Children - Detroit Privacy Policy

Updated 02/27/2026

We Respect Your Privacy

Friends of the Children - Detroit is committed to respecting the privacy of its financial and in-kind donors, whether the donation is made online, by mail, or any other method. When you make a financial or in-kind donation, you provide your name and contact information. Financial donors provide standard payment information including, in many circumstances, credit card data. We protect your information in a variety of ways, as described below.

We use industry standard safeguards to protect your information. Many donors use credit cards for donations. We protect the security of credit card transactions using a number of measures such as encryption, access controls, network firewalls, and physical security. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures.

We will not sell, share or trade our donors’ personally identifiable information with any other entity, except as described below. In addition, we will not send mailings to our donors on behalf of other organizations, unless a donor has given us specific permission to do so. Friends of the Children – Detroit has vendors that assist with processing and managing donations and donor data. We give these vendors access to donor data. Our vendors are bound by strict confidentiality rules and are permitted to use donor data only to support Friends of the Children – Detroit operations.

Contacting us

If you have any questions or concerns about our Privacy Policy, please contact us at – info@friendsdetroit.org

1. Privacy Policy (Sharing Section)

"Mobile Messaging & Data Sharing": Information Sharing for SMS
Friends of the Children - Detroit values your privacy. Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

2. SMS Terms & Conditions

SMS Consent & Communication
The information (phone numbers and/or email addresses) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
By consenting to receive text messages from Friends of the Children - Detroit, you may receive messages related to:

• Program Updates: Information regarding youth activities and mentoring schedules, enrollment correspondence, etc.
• Appointment Reminders: Notifications for meetings with FOTCD Staff.
• Event Alerts: Reminders for family or community events in the Detroit area hosted by FOTCD.
• Follow-up Messages: Direct communication regarding program participation or administrative needs.

Example Message: "Hello, this is a reminder of your meeting with your Family Engagement Specialist at the Detroit clubhouse on Tuesday at 4:00 PM. Reply STOP to opt out at any time."

Message Frequency:
Message frequency may vary based on your level of engagement with our programs. You may receive up to 10 SMS messages per month regarding program updates or account status.

Potential Fees:
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan.

Opt-In Methods:
You may opt in to receive SMS messages from Friends of the Children - Detroit through the following methods:

• Filling out a paper consent form during program intake or annual enrollment recertification.
• Verbally confirming your preference during a conversation with a staff member.

Opt-Out & Help:

• To Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to any message you receive. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
• To Get Help: If you are experiencing issues, reply with the keyword "HELP" for more assistance, or contact us directly at 313-757-8077